Shipping policy
KALVERO shipping policy
At KALVERO, we are dedicated to making your shopping experience as smooth and enjoyable as possible. Below is everything you need to know about shipping your order.
Processing your order
After you place an order, our team prepares your items for shipment. Processing normally takes 1–3 business days before dispatch. Once your package is on its way, we will email you a shipping confirmation with tracking information.
Shipping options and delivery times
The following rates apply to deliveries to Norway. All amounts are in NOK.
Standard shipping
Estimated delivery after dispatch: 7–10 business days.
- Orders below 999 NOK: 100 NOK.
- Orders of 999 NOK or more: free standard shipping.
Only standard shipping is currently available for this destination.
Tracking your order
We email you a tracking number as soon as your order ships. Use it to follow your package from our warehouse to your delivery address.
Carbon-neutral deliveries
We are proud to offer carbon-neutral shipping. For each delivery, we work to offset the carbon emissions generated during shipping, taking steps toward a more environmentally responsible delivery process.
Shipping issues
If your package is delayed, lost or damaged, contact kalveroservice@outlook.com. Our customer service team will do its best to help resolve the issue.
Events beyond our control
Although we make every effort to deliver on time, KALVERO is not responsible for shipping delays or interruptions caused by events beyond our reasonable control. These may include:
- Severe weather conditions
- Natural disasters
- Public health emergencies or pandemics
- Customs clearance delays or inspections
- Carrier delays or service disruptions
- Labor strikes or transportation interruptions
- Government actions, regulations or restrictions
Delivery times may be extended in these circumstances. KALVERO is not liable for delays caused by force majeure, and shipping fees are non-refundable in these situations. We appreciate your understanding and will continue to support you to the best of our ability.
Special circumstances
Please contact our customer service team with any special shipping requests or concerns. We will accommodate reasonable requests whenever possible.
Contact us
For questions about shipping or help with your order, email kalveroservice@outlook.com.
Thank you for choosing KALVERO. We are committed to delivering your order with care and efficiency. Warm regards, the KALVERO team.
