A: To place an order, browse our collection on the KALVERO website, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

A: If you need to make changes to your order after it has been placed, please contact us immediately at kalveroservice@outlook.com or call +1 606-215-4789. We will do our best to accommodate your request.

A: After placing your order, you will receive a confirmation email with your order details. You can also log into your KALVERO account to view your order status.

A: Please track your order at our Tracking page

A: Please make sure you tracked your order from our Tracking page. Or call us at hotline: +1 606-215-4789

A: We offer standard and expedited shipping options. Standard shipping is free on orders over $99, with a flat rate of $8 for orders under $99. Expedited shipping costs are calculated at checkout.

A: Standard shipping within the USA takes 7-10 business days. International shipping times vary based on the destination.

A: Yes, we offer international shipping. Costs and delivery times are calculated at checkout based on your location.

A: If you are not completely satisfied with your purchase, you can return any item within 90 days of receipt for a full refund, no questions asked.

A: If you're not satisfied with your purchase, donate it to charity or someone in need. Contact our customer service for a full refund without returning the item.

A: Once we receive your return, we will process your refund to the original payment method within 24 hours, which may take an additional 5-7 business days to appear in your account.

A: We use plant-based polyester to create our garments. Our dyes are derived from natural sources such as indigo, madder root, turmeric, walnut hulls, and pomegranate.

A: To maintain the quality and longevity of your KALVERO garments, we recommend washing them in cold water with mild detergent and air drying. Avoid using bleach or harsh chemicals.

A: Currently, KALVERO products are primarily available through our online store. However, we occasionally participate in pop-up shops and eco-friendly fashion events. Follow us on social media to stay updated on upcoming events.

A: KALVERO donates 10% of its profits to the Coral Restoration Foundation, supporting coral reef conservation and restoration efforts. We also use eco-friendly packaging and encourage customers to reuse it.

A: We guarantee a response to all inquiries within 24 hours. Our dedicated customer service team is here to assist you with any questions or concerns.